Shipping policy
Shipping Policy
Thank you for shopping with us. Each item is made to order and carefully prepared before it is shipped.
Order Processing Time
Orders are typically processed within 2–5 business days after purchase. During high-volume periods such as holidays, product launches, or promotions, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary depending on your location:
-
International: 7–20 business days
Please note that these are estimates and actual delivery times may vary depending on shipping carrier delays, customs processing, or local postal services.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size of your order. From time to time, we may offer free shipping promotions on qualifying orders.
International Shipping
We ship worldwide. International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Lost or Delayed Packages
If your order appears delayed or lost in transit, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your address, please contact us as soon as possible after placing your order.
Contact Us
If you have any questions regarding your order or shipping, please contact us and we will be happy to help.